Privacy Policy
Effective Date: November 17, 2025
Neon Arc Studio (“Neon Arc Studio,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of the information you provide to us. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, complete our intake forms, or engage our services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide
• Contact details such as name, email address, phone number and business name
• Project and business information, including technical requirements and objectives
• Files, media or documentation that you voluntarily upload for project work
• Any other information you choose to provide through our intake forms or communication channels
b. Automatically Collected Information
When you visit our website, we may automatically collect limited technical information, such as:
• IP address
• Browser type and version
• Device type and operating system
• Basic usage and analytics data
This information is used solely for security, diagnostics and service improvement.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To evaluate, plan and deliver web development and related services
• To communicate with you about your project, proposals, timelines and support
• To maintain internal records, documentation and project history
• To improve our website, services and internal processes
• To comply with legal and regulatory requirements
We do not sell, rent or trade your information to third parties for marketing purposes.
3. Legal Basis (Where Applicable)
Where data protection laws apply, we rely on the following legal bases for processing your information:
• Your consent
• Performance of a contract or steps taken at your request
• Compliance with legal obligations
• Our legitimate interests in operating, securing and improving our services
4. Data Security and Encryption
We take data security seriously and implement technical and organizational measures including:
• Encryption in transit using HTTPS/TLS
• Encryption at rest for stored data
• Access controls and authentication
• Use of reputable secure hosting and infrastructure providers
While we strive to protect your information, no method of transmission or storage is completely risk free.
5. Data Storage and Third Parties
We store information on secure servers under our control or with trusted third-party providers (hosting, email, backup or analytics). These providers may only access the minimum data required to perform their functions and may not use it for unrelated purposes.
We do not allow third parties to use your information for their independent marketing.
6. Data Sharing
We may share information only in the following situations:
• When required by law, regulation or legal process
• When necessary to defend our legal rights
• When necessary to fulfill your requests and provide services
• When you explicitly authorize sharing
We do not sell or disclose your information to data brokers.
7. Data Retention
We retain your information only as long as necessary to:
• Provide and support requested services
• Maintain accurate business records
• Comply with legal, tax and regulatory requirements
You may request deletion of your information unless prohibited by law.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
• Access the information we hold
• Request correction or updates
• Request deletion (where legally permitted)
• Restrict or object to certain processing
Contact: info@neonarcstudio.com
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The Effective Date above reflects the latest revision. Continued use of our website or services constitutes acceptance of the updated policy.
11. Contact Information
Neon Arc Studio
Email: info@neonarcstudio.com